About Us
We leverage innovative methods, a collaborative approach, and graphic design to deliver actionable market research insights, all while maintaining our industry-leading quality and client service standards
Located in Philadelphia, PA, Reason Research provides full-service market research services to pharmaceutical, biotech, medical device and diagnostics clients. Our expertise spans custom quantitative and qualitative methodologies, in the US and globally, with physicians, other healthcare providers and patients. Reason Research performs study design, analysis and reporting in-house and works with a network of trusted partners for translations, recruiting and data collection.
Reason Research has a 20 year track record of delighting clients. We love market research and we are passionate about delivering the insights our clients need to succeed. We want to get to know our clients and their business well, and to develop a long-term relationship based on outstanding performance. Our goal is to become a trusted partner to each and every client.
Services
Most of our work is quantitative, and our sweet spot is tracking research, but we also conduct qualitative research. We custom design the methodology best-suited for each individual project, quantitative, qualitative or a hybrid approach (no hidden “black box” solutions).
Some of our research specializations to support our client's assets throughout the brand lifetime include:
Launch ATU Tracking
From pre-launch to market maturity, ATU tracking that evolves in-step with business needs to optimize sales and marketing strategy
SFE & Message Recall Tracking
Sales rep assessment and recall of brand messages among recently detailed physicians to evaluate sales force execution and message resonance
Program/Campaign Effectiveness
Diagnose the strengths and weaknesses of a campaign or support program and track improvements and impact
Impact Assessment
Identify the expected impact of a market event so you can be proactive in refining your strategy
Conjoint Studies
Estimate market demand for a TPP under a variety of configurations
Market Landscape Assessment
Gain a robust understanding of your therapeutic area’s market landscape to inform product launch strategy, evaluate inline product potential or assess acquisition opportunities
Segmentation
Physician or patient segmentation based on demographic, attitudinal & behavioral variables to identify optimal targets, messaging and positioning strategies
Message Testing
Hybrid blend of quantitative and qualitative methods to identify the most compelling individual brand messages and the arrangement that delivers the best overarching story
Multi-Channel Feedback
Synthesis of Internal and External feedback to provide a holistic understanding of market and brand opportunities
Patient Research
Understand patients' disease experience, emotional and practical needs, awareness, perceptions & use of current treatments and reactions to potential new treatment options
Why Choose Us?
Market leader in client service
Experts at developing and maintaining therapeutic knowledge
Relationships with recruiting partners who can reach hard-to-recruit specialties
Focus on client relationships, not sales
Deeper levels of data analysis and insight mining
Innovative data analysis and reporting software to deliver results quickly
Impactful design-driven deliverables
Certified for ISO 20252:2019 quality standard
Team

Gary White
Chief Executive Officer
Heather Donahue
Chief Operating Officer
Sanjeev Dixit
Vice President
David Wenger
Vice President
Jeffrey Hiban
Operations Director
Brooks Oppenheimer
Senior Director
Marcia Oliver
Senior Creative Manager
Ian Webber
Senior Research Manager
Thomas Orgeron
Senior Director
Kelly McKeever
Research Analyst
Kendal Duncan
Senior Research Manager
Greta Glenn
Research Director
Audrey Hart
Senior Research Analyst
Kathryn Dark
Senior Research Analyst
Clark Stetten
Business Development Representative
Leigh McCullough
Research Analyst
Brady Weiman
Operations Analyst
Carissa Petzold
Research Analyst
Tianheao Wang
Research Analyst
Joseph Dizenhuz
Research Analyst
Sara Zampino
Research Analyst
Brian Bonner
Research Manager
Han Mai
Research Analyst
Paige Ashey
Research Analyst
Gabriel Cruz Navas
Research Analyst
Jane Hilsenrath
Research Analyst